====  Appendix B. Abbreviations ====

^ Abbreviation ^ Full Form ^
| **AAI** | Authentication and Authorization Infrastructure |
| **AI** | Artificial Intelligence |
| **API** | Application Programming Interface |
| **APISIX** | Apache APISIX (API Gateway) |
| **ASVS** | Application Security Verification Standard |
| **AWS** | Amazon Web Services |
| **CCP** | Cloud Computing Platform |
| **CI/CD** | Continuous Integration / Continuous Delivery |
| **CMDB** | Configuration Management Database |
| **CNR** | Consiglio Nazionale delle Ricerche |
| **CSAT** | Customer Satisfaction |
| **CSI** | Continual Service Improvement |
| **CTO** | Chief Technical Officer |
| **DB** | Database |
| **DC** | Data Centre |
| **DCS** | Data Centre Services |
| **DPO** | Data Protection Officer |
| **ELK** | Elasticsearch, Logstash, Kibana |
| **ERIC** | European Research Infrastructure Consortium |
| **ESFRI** | European Strategy Forum on Research Infrastructures |
| **EU** | European Union |
| **FAIR** | Findable, Accessible, Interoperable, Reusable |
| **GDPR** | General Data Protection Regulation |
| **HTTP / HTTPS** | Hypertext Transfer Protocol / Secure |
| **IAM** | Identity and Access Management |
| **IDS/IPS** | Intrusion Detection / Prevention System |
| **INFRADEV** | Infrastructure Development Programme |
| **IP** | Internet Protocol |
| **ISO** | International Organization for Standardization |
| **IT** | Information Technology |
| **ITIL** | Information Technology Infrastructure Library |
| **ITSERR** | Italian Strengthening of the ESFRI RI RESILIENCE |
| **ITSM** | IT Service Management |
| **ITSO** | IT Support Office |
| **JSON** | JavaScript Object Notation |
| **JWT** | JSON Web Token |
| **KB** | Knowledge Base |
| **KPI** | Key Performance Indicator |
| **LMS** | Learning Management System |
| **ML** | Machine Learning |
| **NLP** | Natural Language Processing |
| **OIDC** | OpenID Connect |
| **OMP** | Operational Management Policy |
| **OWASP** | Open Web Application Security Project |
| **PMO** | Project Management Office |
| **RBAC** | Role-Based Access Control |
| **RCA** | Root Cause Analysis |
| **RI** | Research Infrastructure |
| **S3** | Simple Storage Service |
| **SDLC** | Software Development Life Cycle |
| **SDP** | Software Development Plan |
| **SLA** | Service Level Agreement |
| **SLO** | Service Level Objective |
| **SLR** | Service Level Requirement |
| **SMART** | Specific, Measurable, Achievable, Relevant, Time-bound |
| **SPA** | Single Page Application |
| **SPOC** | Single Point of Contact |
| **TLS** | Transport Layer Security |
| **UAT** | User Acceptance Testing |
| **UI** | User Interface |
| **UX** | User Experience |
| **VRE** | Virtual Research Environment |
| **WP** | Work Package |
| **WAF** | Web Application Firewall |

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