===== Choose the right communication channel =====

Different tools serve different purposes.

^ Use this when… ^ Best HORTUS feature ^ Why ^
| You need a direct conversation with one person. | Messaging | It keeps the exchange focused and private. |
| Your question belongs to a specific project, event, or resource. | Discussions tab | The conversation stays attached to the object other users are also viewing. |
| You want a lightweight community-facing update. | Social feed | You can publish a short post without creating a full News item. |
| You want to keep track of important people, searches, or objects. | Favourites and follows | This creates a personal awareness layer you can revisit later. |
| You need to react to platform activity without checking everything manually. | Notifications | The platform routes updates back to the right place. |

Choosing the right channel improves clarity and collaboration.

----