===== What to include in a useful support request ===== ^ Include this ^ Why it helps the support team ^ | **The module or page name** | Support can route the request to the correct feature area faster. | | **What you were trying to do** | A short goal statement is more actionable than "it does not work". | | **The exact step where the issue happened** | Reproduction becomes much easier for maintainers and developers. | | **A screenshot, page title, or link** | The team can identify the correct UI state quickly. | | **Your role and sign-in state** | Many features are permission-aware, so the team needs to know whether you were a visitor, user, contributor, or maintainer. | | **Any error or visible message** | Even partial wording can help identify the failure class. | ----